Effective date: July 2026
Arezoo Beauté values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you interact with our website, Facebook Messenger, Instagram, WhatsApp, SMS, email, booking services, or other communication channels.
We may collect information that you voluntarily provide, including:
We may also receive limited technical information provided automatically by the platforms and services you use to contact us, such as Meta, Twilio, or our website.
We may use your information to:
When you contact Arezoo Beauté through Facebook Messenger, your message and related platform information may be received through Meta’s Messenger Platform.
We use this information only to respond to your inquiry, provide customer support, assist with appointments, and communicate with you about the services you requested.
Our Messenger integration may use an automated assistant to help answer questions regarding services, pricing, booking links, appointment availability, rescheduling, cancellations, and general salon information. A member of our team may review or take over the conversation when human assistance is required.
Some messages may be processed by automated systems or artificial intelligence tools to generate a relevant response. These systems are used to support customer service and do not make medical, legal, or financial decisions.
Automated responses may occasionally be incomplete or inaccurate. For final confirmation of appointments, prices, policies, or service suitability, please contact our team directly.
We do not sell or rent your personal information.
We may share limited information with trusted service providers when necessary to operate our business and communication systems, including:
These providers may process information only as required to provide their services and are subject to their own privacy and security obligations.
Appointment information may be stored in our booking system to manage reservations, confirmations, reminders, rescheduling requests, cancellations, and customer service.
Submitting a request through Messenger or another communication channel does not necessarily mean that an appointment has been confirmed. Final confirmation may be provided separately by our booking system or salon team.
We retain personal information only for as long as reasonably necessary to provide our services, maintain business records, comply with legal obligations, resolve disputes, and protect our business and customers.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
We use reasonable administrative, organizational, and technical measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Subject to applicable law, you may request to:
We may need to verify your identity before completing a privacy-related request.
We may send promotional communications only where permitted by law or where you have provided consent. You may unsubscribe from promotional communications at any time by following the instructions provided in the message or by contacting us.
You may still receive transactional communications related to existing appointments or requests.
Our services are not directed to children under the age required to provide valid consent under applicable law. We do not knowingly collect personal information from children without appropriate authorization.
Our website and communications may contain links to third-party websites, booking services, or social media platforms. Their privacy practices are governed by their own policies, and Arezoo Beauté is not responsible for their content or privacy practices.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal obligations, or business practices.
The updated version will be posted on this page with a revised effective date.
To ask a privacy question or request access, correction, or deletion of your personal information, contact:
Arezoo Beauté